Job Description

Director of Operations

Department:Administration (Staff)
Office:BASIS Independent Fremont
Location:Fremont, CA

BASIS Independent Fremont is seeking qualified candidates for a Director of Operations!

Who We Are

BASIS Independent Schools is a network of PreK-grade 12 private schools raising the standards of student learning to the highest international levels. In five years, we have established five leading private schools in some of the world's most dynamic regions, including New York City, Silicon Valley, and Northern Virginia, with more campuses opening in the coming years. BASIS Independent Schools is building a team of talented, passionate, and hard-working educators to ensure our students receive the best education in the world. Join us! 

What We're Looking For

BASIS Independent Fremont is seeking a Director of Operations to support a culture of academic excellence and ensure the success of our TK-8 students. This position is highly focused on student services specifically in the areas of transportation, food services, and the online bookstore.  As a member of the school operations team, the Director of Operations works closely with the Head of Operations on the development and maintenance of customer service protocols to ensure excellent service standards and respond efficiently to inquiries.   

Your Primary Responsibilities

  • Participates in the planning and execution of transportation (e.g. bus routes and metro cards) and catered food services
  • Manages activities during student dismissal
  • Oversees front office and trains staff on protocols for phone calls, student pick-up, FAQ responses, and record logs 
  • Works closely with our vendor, MBS-Direct, to maintain the school's online bookstore 
  • Collects and updates data during re-enrollment period for student registration
  • Supports the operations team by updating student accounts, assisting in the on-boarding process for new employees, and coordinating logistics for summer training 

Position Qualifications

  • A minimum of a bachelor's degree and 3-5 years of work-related experience
  • Ability to obtain appropriate clearance to work
  • Strong interpersonal skills and ability to build rapport with all types of people
  • Sound understanding of operational planning and customer service standards
  • A successful applicant will demonstrate strong communication skills
  • Critically, an applicant should possess an excellent academic record and recommendations, and be open to new ideas

The Nitty Gritty

Benefits and Salary: Salary for this position is competitive and dependent on education and experience. BASIS Independent Schools offers a comprehensive benefits package which includes:

  • Career Growth - We believe our people deserve every opportunity to utilize and expand their knowledge and skills, and to share their passions. From our classrooms to central operations, our culture is one of continuous learning, mentorship, and professional advancement in our schools or across our network.
  • Retirement - Your future financial well-being is important to us. Even if you don't contribute to your 401K, we will contribute 3% and will match up to 9% after five years.
  • Health Insurance - We want you to have the care you need. We offer three PPO medical plans to choose from, as well as dental and vision insurance.
  • Flexible Spending - Because health, childcare, and travel expenses can add up, we offer an FSA that allows for pre-tax dollars to cover medical, dependent care, and transit.
  • Student Tuition Remission - You help us create a world-class program for our students. To show our appreciation, we offer your children significant tuition remission to attend our schools.

Note:  BASIS Independent Schools, LLC (BINS) is an Equal Opportunity Employer. All qualified applicants for employment and employees are provided equal employment opportunities, including in recruitment, hiring and assignment, without regard to actual or perceived race, color, religion and religious creed, sex (including pregnancy and related conditions), sexual orientation, gender identity, gender expression, marital or familial status, age, national origin, ancestry, disability, genetic information, military/veteran status or any other classification protected by federal, state or local law. BINS expressly prohibits any form of unlawful employee or student harassment or discrimination. 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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